Cobalt Park in North Tyneside was designated as an'AI growth zone' during the US president's visit. Cobalt Park in North Tyneside was designated as an'AI growth zone' during the US president's visit. OpenAI's apparent failure to visit key site raises questions over UK investment Exclusive: £20bn of'potential' £30bn AI investment touted by UK ministers appears to have been hypothetical It was to be the biggest undertaking in Britain for OpenAI, the company behind ChatGPT . But the plans were paused in April, with an OpenAI spokesperson citing concerns over regulation and high energy costs . Now the Guardian can reveal that OpenAI does not appear to have visited one of Stargate UK's key sites - and that £20bn of the "potential" £30bn in investment touted by the UK government appears to have been totally hypothetical.

In fact, the customer experience is now so good that the council and its service delivery partner, ENGIE, won'Best Application of Technology' at the UK Customer Satisfaction Awards 2016. The judges concluded that "work to develop the council's digital presence has been enormously successful, resulting in a vast improvement in customer service". North Tyneside and ENGIE worked with eforms specialist, IEG4, to create the new benefit claim process. Robotic process automation (RPA) enables one piece of software to talk to another piece of software whilst continuing to use the human user interface. In this case a software robot has been created and trained to do the repetitive work and processing involved in processing a housing benefit claim.